Privacy Policy

Your Privacy Is Our Priority

At Voltera, we value your trust and are committed to protecting your personal data. We handle your information transparently, securely, and in full compliance with the General Data Protection Regulation (GDPR) and other applicable Dutch privacy laws.

We only collect the data necessary to provide you with personalized energy solutions, accurate quotations, and reliable customer service.

What Data We Collect

When you use our website, contact us, or request a quote, we may collect:

• Personal information: your name, phone number, email, and address.

• Energy information: energy usage, type of roof, or current setup (for calculating potential savings).

• Technical information: browser type, IP address, and pages visited (to improve website performance).

• Communication data: emails or chat messages exchanged with our support team.

Why We Collect Your Data

We use your information to:

• Respond to inquiries or provide tailored advice.

• Prepare and send quotations.

• Schedule installations and follow-up services.

• Improve our website and services through analytics.

• Fulfil legal or financial obligations (e.g., tax or warranty records).

We never sell, rent, or trade your personal data. Information is shared only with trusted partners such as certified installers, financing institutions, or government agencies involved in subsidies or permits.

How We Protect Your Data

Voltera uses secure servers, encrypted data storage, and limited access protocols to ensure your information remains safe.
We keep your data only as long as necessary to fulfill its purpose or as required by law.

You can always:

• Request a copy of your stored data.

• Ask for corrections or deletion.

• Withdraw consent for marketing communications.

To exercise your rights, contact us at [email protected].

Third-Party Services

Our website may contain links to third-party websites or use tools such as Google Analytics. These external services have their own privacy policies, which we encourage you to review.